About Us

Quality Customer Service

When we opened this store, we wanted to do something different. We decided that instead of focusing on the sale we would focus on providing the highest quality customer satisfaction around. Sounds a little clique right? But really, our sales staff doesn’t work on commission and are paid well above any shop in the state.

Paying our employees a decent livable wage meant a few things. One, it allows the staff to stop focusing on the sale and keep there attention solely on you and what your individual needs are. And Two, It stops the employee turnover rate. So when you walk into our doors you will always see a familiar trustworthy face.

We may not always be the cheapest guys in town. But, we will be the guys that pull every single item off the shelves to show you and talk about. There may be times where we turn you away from a purchase strictly because we ask that you take our literature we provide home and do a little bit more reading (Cough Magic-Flight). But in the end. Everything we do is for you. The more informed you are, the happier and more satisfied you will be. The more likely you’ll continue to seek and trust our advice.

 

Retail Expectations

Locally Made Pipes
We love buying local.  We currently showcase artwork from over 15 local artists

Fair Pricing
We cant promise that we will be the cheapest.  But we promise to be fair and honest about our pricing

Knowledgeable Staff
Our staff is highly trained, and just as passionate about glass as you.

 

Online Store Expectations

Order Online / Pickup Instore
We wanted to do something to give back to the customers that drive over a hour to get to us. We are setting up our online store to allow you to order online and pickup instore within 45 minutes.

After Hour Specials
Drop to your tighty whities and climb into bed.  We offer awesome sales online after store hours.  Purchase at your convenience and pickup when we open next day.

Special Online Only Items
We have tons of local artwork and handmade products that we just don’t have the room to display in store,  all are available online for your convenience.